Fresh, healthy, wholesome
OPTIONAL UPGRADES
CHEESE PLATTER TO SHARE (D,N,V) - $38
Dietary & Allergen Information:
Dairy (D), Vegetarian (V), Vegan (VE), Gluten (G), Tree Nuts (N), and Seafood (SF)
Beverage service for the duration of the cruise.
BEER
WINES AND SPARKLING
MINERAL WATER
SOFT DRINKS AND JUICES
(All communication with the company must be made in writing to help@australiancruisegroup.com.au)
Please see our full terms of service on this link: https://www.australiancruisegroup.com.au/terms-conditions The terms and services supersede all other information provided, either on a website or by any of our staff members.
General Information
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.
“Thank you for a great dinning experience in a cruise! We are all happy tummy on board today. We appreciate the service and effort of each staff, very accomodating. Love the view of Darling Harbour and the bridge plus beverage package. Also, we thank you for complimentary for our 2 kids but hoping next time to have atleast 1 choice for kids like fish and chips or nuggets is enough Great job for starting serving the lunch as soon as we board the cruise.”
“Booked as docking at wharf close to aquarium and Madam Tussaud’s that I was also visiting that day, staff were really friendly and helpful, meal was exceptional!”
“Our waitress was amazing that day, very accommodating and kind. Improved our experience and put in effort to make my partner feel special for his birthday. Rare to have these days.”
“Overall a great way to celebrate a family birthday.”
“The family package is great promotion.”